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Monitoring and Response

ACE Security offer a complete 24 hour fire, CCTV surveillance & security system remote monitoring service.

As with our maintenance agreements, most of the intruder alarm, fire and CCTV surveillance systems we install are monitored. This is particularly true for buildings with multiple usage and multi-tenanted buildings where monitoring provides one central point of contact and control.

Monitoring the alarm offsite allows the system to communicate either directly to the chosen keyholders, or via our Alarm Receiving Centre (ARC), to ensure that your premises receive the appropriate response. We can contact a relevant key holder, the emergency services (Police or Fire Brigade), or in the event of a system fault we can send one of our experienced engineers. We have engineers available on a 24 hour callout so we can always fix the issue even if it's 3am.

Our remote monitoring service means that you will never call out the police unless there is something happening and this means that you never have to worry about getting blacklisted by the police for false alarms.

Choosing the right alarm monitoring service for your building

There are a mind boggling number of different alarm monitoring facilities available today. With services on offer from BT, Vodafone or even directly over the internet.

If you have any questions or are just looking for some reassurance then please contact us and we will provide you with all the necessary impartial assistance in choosing the monitoring service that is right for your home.

FREE Survey

One of our local security specialists will be in touch to arrange your no obligation survey

  • "A non standard installation completed on time, I'm very impressed"
    Mr Lockwood
  • "Good friendly Service"
    Carter Sullivan
  • "Brilliant Service. I never have cause for complaint"
    Challenge (Europe)
  • "Ace look after the business and my personal alarm. I view Ace as a reliable efficient and professional company. I would not have any hesitation in recommending them"
    Sterling Development Management Ltd
  • "Your customer service is outstanding, both engineers and office staff are exceptional"
    Mrs Rutherford
  • "Very satisfied with everything supplied by Ace"
    Mrs Hobson

Download our Home Security guide

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Founded over 25 years ago, everyone at Ace Fire and Security takes pride in delivering great customer service, whether its a simple request for an engineers visit or a multi-faceted security system design and installation.

ACE Fire and Security, St Martins Business Centre, Cambridge Road, Bedford, MK42 0LF.

0800 294 6550
0800 294 6550

images used are for illustrative purposes only - products and equipment installed may differ depending on the current technology available at that time.