Formed in 1990, we are a professional company with family values, which we extend to all our customers from large corporations and councils to hospitals and schools and to our many thousands of individual domestic clients.
Our focus on day one was on quality and customer service. That focus remains the same today.
We supply and support the full spectrum or fire and security systems and we achieve that with one team. So, when it comes to support; your customer service contact and your field service engineer will be able to look after all of your systems - you won't get passed from one department to the next!
Everyone at Ace Fire and Security takes pride in the recognition we get for customer service. Whether it's a simple request for an engineer's visit or a multi-faceted security system design and installation, the same care and attention is extended to all our customers. But, don't just take our word for it, check out our case studies and testimonials.
Through recruitment of the right people, complemented by structured training and development, we've built a fabulous team. All our customer facing staff are directly employed by us - part of the team. And, with people staying with us for an average of more than seven years, we think our staff enjoy being part of the team too.
If you're considering a security system, you've already got a system and need some help to get the most out of it, or you just want to talk to someone knowledgeable, about your security concerns. A member of our customer service team will be very happy to take your call today, or you can contact us now.
We're very proud of our accreditations, which every member of our team is responsible for achieving and holding onto, retaining year after year.
NSI Gold - Security Systems
NSI Gold - Fire Systems
CHAS - Safe Contractor
Trading Standards Approved
BAFE - Fire Systems
ISO 9002 Quality Proceedures
But these accreditations would be nothing without the daily application of our service standards; so whether you're dealing with our Head Office in Bedfordshire, our City Office in London or any one of our regional engineers you can be sure of the same high quality, professional and friendly approach.
But don't just take out word for it, check out our case studies and testimonials, after all what better recommendation can we provide than that of our customers - thank you.
Just fill out your details below and we will email you a free copy of our latest Home Security guide.