---
title: Monitoring & Maintenance | Ace Fire & Security
description: Central monitoring of critical infrastructure, buildings and systems, including CCTV monitoring, alarm monitoring and lone worker solutions.
---

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## Solutions

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## [about us](https://www.acesecurity.co.uk/about-us)

## [resources](https://www.acesecurity.co.uk/resources)

## [Contact Us](https://www.acesecurity.co.uk/contact-us)

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- [About us](https://www.acesecurity.co.uk/about-us)
- [Resources](https://www.acesecurity.co.uk/resources)
- [Contact Us](https://www.acesecurity.co.uk/contact-us)

# ![Monitoring and Maintenance](https://www.acesecurity.co.uk/hubfs/Monitoring%20and%20Maintenance.svg) Monitoring and Maintenance

## Central monitoring of critical infrastructure, buildings and systems 24/7/365

Whether you’re managing multiple sites, large urban spaces, sports stadia, campuses or unmanned property, smart surveillance and alarm monitoring ensures your buildings, people, critical infrastructure and assets are protected. Integrating intelligent hardware, software and advanced AI systems enables you to monitor your premises from a bird’s-eye view in real time.

## Solutions Include:

Alarm monitoring

CCTV monitoring

Object detection and tracking in surveillance footage

Incident management to identify, analyse and solve events

Intruder alarm management, perimeter monitoring and car park number plate recognition

CCTV router solution enabling instant connectivity for CCTV, HVAC, Access Control, Payment Terminals and more

Maintenance call-out assistance

Facial recognition for property access

Lone worker solutions

Day/Night motion detection

Biometrics to help identify suspects by physical characteristics

#### CASE STUDY

## Bedford Borough Council

Installing and maintaining CCTV cameras, intruder alarms, access control systems and fire alarms to protect the local community

[READ MORE](https://www.acesecurity.co.uk/bedford-borough-council-case-study)

## Solve your challenge with open technology offering endless possibilities

Meet BS 8629 (Evacuation System) mandatory compliance

Ensure people feel safe throughout your facility

Monitor access to restricted areas

Discover inefficiencies in movement of goods and people

Gather evidence for internal or criminal investigations

Improve wait times and reduce downtime

Remotely monitor intruder, fire and call-out triggers to reduce unnecessary call-outs

Adherence to BS 5979 (Monitoring) and BS 8418:2015A1:2017 (CCTV Surveillance)

## Why Ace?

Monitoring, surveillance and inspections in accordance with British Standards and Building Codes

NSI Gold (Intruder & Fire Alarm Systems)

99.9% uptime for life safety system integrity

Support response to BS8629 (Evacuation System)

## Our global community of technology and Partners give us the know-how to protect your site(s)

[![SEE ALL OUR PARTNERS](https://no-cache.hubspot.com/cta/default/5145263/6ca21f72-5e41-4a2e-b0e1-18b123db0d72.png)](https://cta-redirect.hubspot.com/cta/redirect/5145263/6ca21f72-5e41-4a2e-b0e1-18b123db0d72)

## Keeping thousands of sites safe and secure each year

Our Receiving Centre continually monitors alarms and when activated will instantly contact Emergency Services and appropriate keyholders.

- Critical Fire and Security Receiving Centre service
- SSAIB recognised and accredited to ISO9001-2008
- Accredited to BS 8418 for CCTV monitoring and LPS1020 for fire systems
- Reduced false call-outs
- Just-in-time maintenance call-out
- Visual and diagnostic support leads to 98% call-out first-time fixes

##### DOWNLOAD

## Company Overview

- At a glance
- Core services
- Accreditations & Partners

[![Download Now](https://no-cache.hubspot.com/cta/default/5145263/74241cfd-037b-413b-a4d3-107a5bb0f96e.png)](https://cta-redirect.hubspot.com/cta/redirect/5145263/74241cfd-037b-413b-a4d3-107a5bb0f96e)

![Ace Overview 3D\_opt](https://www.acesecurity.co.uk/hs-fs/hubfs/Ace%20Overview%203D_opt.png?width=215&height=200&name=Ace%20Overview%203D_opt.png)

##### TALK TO US

## Book a call-back

Discuss Central Monitoring and support for your site(s).

- Enhanced security protection
- Ultimate surveillance
- Critical asset / system support

#### Get in touch with

[Our Security Specialists](https://www.acesecurity.co.uk/contact-us)

- - Our Expertise 
          - [Fit-Out](https://www.acesecurity.co.uk/worry-free-fit-out-projects)
          - [Mechanical & Electrical](https://www.acesecurity.co.uk/mechanical-and-electrical)
          - [FM Service Providers](https://www.acesecurity.co.uk/fm-service-providers)
          - [Corporate / Commercial](https://www.acesecurity.co.uk/corporate-and-commercial)
    - By Service 
          - [Fire Protection](https://www.acesecurity.co.uk/fire-protection-life-safety)
          - [Security Systems](https://www.acesecurity.co.uk/security-systems)
          - [Monitoring & Maintenance](https://www.acesecurity.co.uk/monitoring-and-maintenance)
          - [Safety & Wellbeing](https://www.acesecurity.co.uk/safety-and-wellbeing)
- - [Our Sectors](https://www.acesecurity.co.uk/sectors) 
          - [Commercial Property](https://www.acesecurity.co.uk/commercial-property)
          - [Social Housing](https://www.acesecurity.co.uk/sector/social-housing)
          - [Retail](https://www.acesecurity.co.uk/retail)
          - [Domestic](https://www.acesecurity.co.uk/domestic-home-security-solutions)
          - [Education](https://www.acesecurity.co.uk/schools-colleges-universities)
          - [Finance](https://www.acesecurity.co.uk/finance-and-banking)
          - [Healthcare](https://www.acesecurity.co.uk/hospitals-healthcare)
          - [Hospitality & Leisure](https://www.acesecurity.co.uk/hospitality-and-leisure)
          - [Central & Local Government](https://www.acesecurity.co.uk/central-and-local-government)
          - [Manufacturing & Industry](https://www.acesecurity.co.uk/manufacturing-and-industry)
- - [About Us](https://www.acesecurity.co.uk/about-us) 
          - [Our Reach](https://www.acesecurity.co.uk/about-us#1)
          - [Areas of Expertise](https://www.acesecurity.co.uk/about-us#2)
          - [QMS & Accreditations](https://www.acesecurity.co.uk/about-us#3)
          - [Missions & Values](https://www.acesecurity.co.uk/about-us#4)
    - Useful Information 
          - [Privacy and Cookie Policy](https://www.acesecurity.co.uk/privacy-and-cookie-policy)
          - [Website Terms of Use](https://www.acesecurity.co.uk/website-terms-of-use)
          - [Terms & Conditions of Sale](https://www.acesecurity.co.uk/terms-and-conditions)
- - [Resources](https://www.acesecurity.co.uk/resources) 
          - [Blog](https://www.acesecurity.co.uk/blog)
          - [eBooks](https://www.acesecurity.co.uk/resources#ebooks)
          - [Videos](https://www.acesecurity.co.uk/resources#videos)
          - [Downloads](https://www.acesecurity.co.uk/resources#downloads)
          - [RRO eBook](https://www.acesecurity.co.uk/rro-free-ebook-download)
          - [Fit-Out Guide](https://www.acesecurity.co.uk/fit-out-guide)
    - [Contact Us](https://www.acesecurity.co.uk/contact-us)

[![ACE\_-\_Logo\_-\_White](https://www.acesecurity.co.uk/hubfs/ACE_-_Logo_-_White.svg "ACE_-_Logo_-_White")](https://www.acesecurity.co.uk)

Email: [info@acesecurity.co.uk](mailto:info@acesecurity.co.uk)

Phone: [0800 294 6550](tel:0800%20294%206550)

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