Our Company History
Ace Fire and Security was founded in 1990 by Kevin and Di Burraway and they still are a significant part of our shareholding and management. The strong customer service values implanted by them still guide the company today.
In 2006 the Silas Group Ltd invested in Ace Fire and Security and later became its sole shareholder. The origins of Silas are deeply rooted in the engineering industry service sector. The combination of engineering excellence and excellent customer service, which is the hallmark of Ace Fire and Security today, is strongly embedded in its origins.
Ace Fire and Security started life in a small premises outside Bedford before moving into an industrial unit on the edge of Bedford where it traded for the next 20 years.
In 2008 Ace Fire and Security initiated its presence in London by sharing a facility with an associated company close to Liverpool Street Station before moving close to Borough Market where it operates from today.
- In 2014 we opened our office close to the centre of Cambridge.
- In 2015 we opened our office in Bletchley, Milton Keynes.
- By 2017, Ace Fire and Security had outgrown its industrial unit and moved to its current hi-tech, 500 sq m facility in Bedford
During this time, Ace Fire and Security has assisted its growth by the acquisition of three smaller companies in London, Bedfordshire and Buckinghamshire which have all been integrated into the flagship brand of Ace Fire and Security.
The company has grown from two people in 1990 to more than 100 direct and contracted staff in 2019. Many of the staff from the early days remain with Ace Fire and Security today, which helps provide continuity in the high level of customer service established in the very beginning. Our staff turnover is very low which provides consistency to our service levels too.
Today, Ace Fire and Security has a very strong presence in its home territory which includes Cambridge, Bedford, Oxford and London which enables us to provide fast, responsive service across that area for business and domestic security clients.
In the last five years, Ace Fire and Security’s very satisfied, larger corporate clients have asked us to provide services all over Europe from Warsaw to Manchester, Stockholm to Madrid. Recently we completed a project in Johannesburg and are working on jobs in the United Arab Emirates, so are becoming a service to the wider territory of Europe, Africa and the Middle East (EMEA).
Our expertise has expanded and developed over these years and we have been appointed as Tier 1 systems installers and integrators for many of the large, multi-national manufacturers in the fire and security industries. These include Honeywell Gent, Hikvision, Panasonic, RBH Access, Lenel S2 and Texecom.
A huge commitment to the training of our staff in all of these technologies means that you get the very best technical support.
We are proud to say that in 2019 we hold C. 8,000 service contracts across C. 5,000 commercial sites and homes.